Mike Spencer towing desires to be the towing company that you can rely on, especially in the less-populated area of Strasburg OH. However, we also desire to educate you on what you should expect out of a highly competent towing company such as ourselves. When you need a towing company, make sure that they are characterized by the following:
1. Courteous and professional service.
When calling a towing company, remember that they should be able to give you an estimated time of arrival. There is already enough tension on your part without having an estimated time for the arrival of help.
2. Experienced drivers.
Tow truck drivers with some years of experience and know-how under their belt will be able to adapt to different situations regarding the issues surrounding your inoperable vehicle. The weather, where the vehicle is positioned, and the type of vehicle and the area can all play a large role in the methods used for towing it.
3. The towing company is licensed.
You should be able to ask the company if they are a licensed towing firm. If they are evasive over the issue, it could raise some red flags for you. The reason is because a licensed towing company has shown that they are committed to customer service over a long period of time. If they are not licensed, that does not necessarily mean that they are untrustworthy, but it is one factor to take into account.
Having been in business since 1992, Mike Spencer towing is confident they can meet all of the above objectives for your needed towing service.
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